6 (realistic) Admin and Marketing tasks I can do for your business

Running a business often means juggling many moving parts. Admin tasks, client follow-ups, content creation, and ongoing organisation can quickly pile up, stealing time and energy from what actually grows your business.

If you’ve ever found yourself stuck answering emails late at night, chasing paperwork, or falling behind on blogs and social posts, you’re not alone.

Below are some of the key admin and support services I offer to help lighten the load, keep things running smoothly, and give you back valuable time.

1. Managing Bookings & Enquiries

What it looks like:

• Checking new enquiries that come in by email

• Replying with set responses (pricing, availability, next steps)

• Booking meetings and consults

• Sending confirmations and reminders

• Rescheduling or cancelling appointments when needed

This is a great help for trades, consultants, coaches, therapists, and small businesses.

2. Calling Clients for Admin Reasons (Not Sales)

What it looks like:

• Asking for feedback or testimonials

• Calling to confirm appointments

• Chasing basic information (forms not returned, details missing)

We can work on a short script or checklist, so you'll know exactly what I’ll be saying.

3. Preparing Simple Documents & Templates

What it looks like:

• Turning rough notes or emails into clean documents

• Updating existing templates (letters, forms, proposals)

• Formatting documents so they look professional

This is perfect for anyone who runs presentations or meetings, or simply has a lot of written, random notes.

4. Updating Spreadsheets & Records

What it looks like:

• Entering new customer details into a spreadsheet or system

• Updating contact info, notes, or status

• Keeping records tidy and easy to search

  
  

This is a repetitive and 'boring' task for you, but very useful, so let me help!

5. Social Media Management

What it looks like:

• Creating content (images and captions)

• Scheduling posts at optimum times

• Monitoring comments or messages

• Flagging anything urgent for the client

• Keeping track of what’s been posted

This means you will always have a professional and regular presence on your social platforms.

6. Copywriting (blog articles, newsletters, and more)

What it looks like:

• Writing blog articles and uploading to client website with correct formatting

• Rewriting or expanding rough notes into clear articles

• Editing and proofreading existing posts

• Drafting e-newsletters and formatting emails in tools like Mailchimp or similar

• Scheduling emails to go out on set dates

• Maintaining subscriber lists

This is best carried out monthly to keep your clients/customers engaged.

What next?

It’s actually easy to outsource the admin jobs you get stuck doing - then you can get back to what you do best!

Email me to book a quick (free) discovery call rachel@sbcreations.com.au

Whether it’s a few hours a week or ongoing support, delegating your admin and content tasks to me will be one of the smartest investments you make in your business. You'll get an extra pair of hands (mine!), without the extra cost of superannuation or holiday pay, and without the stress of managing staff.

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